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Course #10 in Train the Trainer... Effective feedback is one of the most powerful tools a trainer can use to guide, inspire, and elevate learners. In this course, you'll develop the skills to deliver feedback that builds confidence, encourages growth, and creates lasting impact—whether you're working with individuals, groups, or professional peers. This course goes beyond the basics to explore evidence-based frameworks such as SBI, BOOST, Pendleton’s Model, and the Feedback Sandwich. You'll learn how to tailor your language, tone, and timing to suit different learning styles and emotional responses, and how to foster a feedback environment rooted in trust, empathy, and openness. Through real-life examples, role-playing exercises, and reflection activities, you'll gain hands-on experience in delivering feedback on practical work, case studies, demonstrations, and peer performance. You'll also learn strategies for managing resistance, encouraging self-assessment, and promoting a growth mindset in every learning interaction.
You can also join this program via the mobile app. Go to the app